donna rhyss
“Thank you for Altitude Cleaning Crew for giving us a an immediate move out cleaning service appointment. Kriz, their office manager, was amazing and pleasant. She was able to book…”Read full review
See why homeowners across Reno and Sparks trust Altitude Cleaning Crew for recurring, deep, and move-out cleaning.
Detailed stories about communication, arrival times, deep-clean results, moves, trust, and what happened when a customer needed extra help.
“Thank you for Altitude Cleaning Crew for giving us a an immediate move out cleaning service appointment. Kriz, their office manager, was amazing and pleasant. She was able to book…”Read full review
“We hired Altitude Cleaning Crew by responding to an ad on Facebook. The communication from start to finish was awesome! Laura was our cleaning professional and she was so kind. She…”Read full review
“Anell was friendly, punctual, and efficient. She left the house looking very clean in less time than anticipated. The walk through prior to her leaving is an amazing company…”Read full review
“Amazing experience! The house cleaner did an outstanding job cleaning my home while I was preparing to sell it. Communication was perfect from start to finish, they arrived right…”Read full review
“I had the greatest experience with Laura from the Altitude cleaning crew in Sparks. I scheduled a deep cleaning and was worried because I only saw 1 employee. I had High ceilings,…”Read full review
“First time using a cleaning service and I was so impressed! 2 dogs and 3 kids under the age of six so my house is chaos to say the least. I had every intention to “pick up” the…”Read full review
“I recently used Altitude Cleaning Crew for my cleaning needs, and I am beyond impressed! From the moment I reached out, their customer service was top-notch. The team was…”Read full review
“I recently had the pleasure of using Altitude Cleaning Crew for a deep clean of my home in, and I couldn't be more thrilled with the results! From start to finish, the experience…”Read full review
“Altitude Cleaning Crew has been a huge help for my Airbnb business. I manage several properties, and quick turnarounds are a must. They always show up on time and get the job done…”Read full review
The same themes show up again and again: thorough work, clear communication, dependable arrivals, and cleaners who care.
Themes are based on written customer feedback. A review may mention more than one theme.
38%
“What impressed me most was their attention to detail. Not only did they clean all the usual areas, but they also went above and beyond, ensuring that even hard-to-reach spots were spotless.”
Thatcher Bouck
Read full review32%
“The team was responsive, friendly, and genuinely cared about understanding my specific needs.”
Mary Beth Lavender
Read full review20%
“They always show up on time and get the job done right, leaving each place spotless and ready for the next guest.”
David Rubies
Read full review16%
“The communication from start to finish was awesome!”
Char Ross
Read full review13%
“I scheduled a deep cleaning and was worried because I only saw 1 employee. I had High ceilings, Fans and over 25 windows in the house. But Laura got it done.”
g louie
Read full review9%
“She was able to book us an appointment within the week we needed a moveout cleaning service.”
donna rhyss
Read full reviewA review appears here only when the customer’s own words name the service, timing, or communication concern.
Reviews that explicitly mention regular visits or ongoing service.
Matching customer reviews
“The cleaning crew did a great job at the new house Before we moved our stuff in. The office was very accommodating to our schedule and are tight time frames. If you're looking for…”Read full review
“Wow!!! They did a really amazing job!! So much so that I am going to ask them to do regular visits. So thorough! Also, they were really patient and kind to me when I had…”Read full review
Customer stories that specifically name a deep clean or deep cleaning.
Matching customer reviews
“Kris did a wonderful job co-ordinating the deep clean and noting our specific requests. Lauren was our main cleaner and was quite thorough with attention to detail. Would…”Read full review
“The cleaning was exceptional!! Altitude Cleaning is lucky to have such a hard working employee. She deserves a raise. … I will keep your company in mind if I have any cleaning…”Read full review
Reviews tied to a move, sale preparation, move-in, or move-out clean.
Matching customer reviews
“The cleaning was exceptional!! Altitude Cleaning is lucky to have such a hard working employee. She deserves a raise. … I will keep your company in mind if I have any cleaning…”Read full review
“Thank you for Altitude Cleaning Crew for giving us a an immediate move out cleaning service appointment. Kriz, their office manager, was amazing and pleasant. She was able to book…”Read full review
Reviews that mention responsiveness, timing, reliability, or communication.
Matching customer reviews
“This professional cleaning company is great and easy to work with. Booking was easy, just filled out a form and they contacted me right away, Reina was there from beginning to end.…”Read full review
“Thank you for Altitude Cleaning Crew for giving us a an immediate move out cleaning service appointment. Kriz, their office manager, was amazing and pleasant. She was able to book…”Read full review
Read the detailed stories and the simple ratings. We keep each customer’s original wording.
“Andrea was absolutely phenomenal. What stood out most was her professionalism from start to finish. … She remained professional, courteous, hardworking, and focused on getting the job done right. Andrea represented the company extremely well, and I would absolutely recommend her!”
Excerpt from direct post-service email feedback.
No written comment was included with this rating.
“This professional cleaning company is great and easy to work with. Booking was easy, just filled out a form and they contacted me right away, Reina was there from beginning to end. Cleaners Samantha and Becca did a fabulous job with the house it really looks brand new. If your looking for a professional cleaning service I would recommend Altitude Cleaning Crew.”
“Kris did a wonderful job co-ordinating the deep clean and noting our specific requests. Lauren was our main cleaner and was quite thorough with attention to detail. Would recommend. Update- We got Mia’s team this time for our deep cleaning and they did a great job. I would continue to come back to them”
“The cleaning was exceptional!! Altitude Cleaning is lucky to have such a hard working employee. She deserves a raise. … I will keep your company in mind if I have any cleaning needs in the future and I will ask if Andrea is available.”
Excerpt from direct post-service text feedback.
“Mia was great, she did a great job on my deep clean.”
“Mia was great. She showed up with last minute notice and did a fantastic job. She was enthusiastic, thorough, and receptive.”
No written comment was included with this rating.
“Lucy did a fantastic job on my house. Thank you.”
“Jamie did a first class deep cleaning of my home. Professional, friendly and very efficient. Definitely recommend her and will continue to use her services.”
“kriz Is hard-working and pleasant. She did a wonderful job on my apartment. I’m very pleased with the results.”
“Kelsey goes to great lengths to clean, clean, and clean some more. I am happy with her thoroughness and service. She aims to please.:)”
No written comment was included with this rating.
“Quick Service fair pricing excellent work look no further no need to make any other phone calls call altitude first”
“Alma and the Altitude Crew did an amazing job on my sister’s house (birthday present). She said it looked so good that she cried when she saw how good the cleaning was. 10/10 would use again.”
“Laura did a fantastic job of cleaning my apt...she made everything clean and fresh!”
“Thank you for Altitude Cleaning Crew for giving us a an immediate move out cleaning service appointment. Kriz, their office manager, was amazing and pleasant. She was able to book us an appointment within the week we needed a moveout cleaning service. She also provided us a quote immediately and was consistently updating and ensuring that quality and all our needs have been met. Iliana, our cleaner, was pleasant and also ensured that everything was clean and satisfaction was met. Thank you for the amazing services again!”
“The cleaning crew did a great job at the new house Before we moved our stuff in. The office was very accommodating to our schedule and are tight time frames. If you're looking for someone to clean up your house when you sell it or just before you move into your new house, they're definitely the ones to call. And if you just need a quick cleaning or monthly cleaning, I would definitely give them a shot.”
“We hired Altitude Cleaning Crew by responding to an ad on Facebook. The communication from start to finish was awesome! Laura was our cleaning professional and she was so kind. She did a terrific job doing a deep clean in our home. All the key areas I wanted her to focus on came out sparkly clean! From the kitchen, our oven, all our floors, to the bathrooms to the bedrooms. The house smelled great and I was finally able to relax and enjoy the results of all her hard work! I highly recommend Laura and Altitude Cleaning Crew. ⭐️⭐️⭐️⭐️⭐️”
“They were very kind and went right to work! Went above and beyond what I asked and I am so so happy with the outcome.”
“Wonderful job!”
“Alma and her crew did an amazing job on deep cleaning my home. Would definitely recommend their services.”
“Maria was fantastic and exceeded my expectations!”
“Desiree has done a great job each time she’s come into my gym to clean. She’s been professional, personable and prompt. I really appreciate her help and hard work! Gyms get really dirty as I’m sure most know. She gets the job done fast too.”
“Wow!!! They did a really amazing job!! So much so that I am going to ask them to do regular visits. So thorough! Also, they were really patient and kind to me when I had circumstances that inconvenienced them. So gracious. Amazing work!! Thank you again!!!”
“Guadalupe did a thorough job doing a deep clean on the interior of the house focusing on blinds, light fixtures, baseboards and cabinets.”
“Tye is amazing. She has impeccable work ethic. My home is no easy task to clean and she left it sparking and smelling great. She was very patient and kind with my three year old and pets too. Looking forward to continuing services with her.”
“Corin took her time and made sure that her work quality was above par. She really cares about her work. She did a great job for me.”
“Kriz and Alma were the best! I called in for a move out clean for my 3 bed 2 bath house and Kriz made it happen! Alma did a great job with the clean!”
No written comment was included with this rating.
“Laura was amazing. She did more than I first realized in 5 hours. Even my stove! I’m not going near my kitchen. It shines. From top to bottom she did an outstanding job. Wow! Is all I can add!”
“Anell was friendly, punctual, and efficient. She left the house looking very clean in less time than anticipated. The walk through prior to her leaving is an amazing company practice, as she quickly remedied one area I noticed she had missed with no qualms. I would definitely request Anell again!”
“Anna always does an amazing job. Very responsive team and highly professional. Always on time and communicative. Also great value and I highly recommend them.”
“Altitude Cleaning Crew did a great job! I hired them for a Deep Clean and I was blown away by the result. I’d highly recommend.”
“The team was very thorough in my cleaning and I really liked how Kriz communicated often about things prior, and after the job. I would recommend them for a cleaning - give them a shot! We had been out of town for a while, and it was nice to have a clean home again, once we settled in.”
“Just had their team clean one of my clients home and they did a great job!”
“Thanks Karen, I notice a huge difference in my space now that it is so clean! 🤩”
“Amazing experience! The house cleaner did an outstanding job cleaning my home while I was preparing to sell it. Communication was perfect from start to finish, they arrived right on time, and the house looked incredible. Everything was spotless and truly helped show the home at its best. I highly recommend their services and would absolutely use them again”
“The team at Attitude Cleaning, especially Alma and her daughter, were truly delightful! Chris at the front desk was very attentive and made sure all my needs were met. As a bird owner, I really appreciated their respectfulness and the use of all-natural cleaning products. They were exceptionally kind, and my house looks spotless now—what a wonderful experience!”
No written comment was included with this rating.
“I used them for a move out cleaning. Communication from everyone was great. Laura was very kind and extremely thorough. I would definitely use them again.”
“I was so grateful for the great cleaning Laura and Ary did on my rental property. I plan on utilizing for all future cleanings and I’m grateful for the relationship we’ve established.”
“Kris was who I spoke with. And she was very kind and helpful. The service was a bit high and she offered us a discount. If I ever use a cleaning service. They will be my first choice! Thanks Kris. 😊”
“Excellent customer service, they we very reasonable with us and Kriz was awesome!”
“Laura was amazing! She cleaned our house so it was move in ready! Really smooth to book with them and Kriz was very helpful!”
“Veronica and team were so great!!! Thorough move-out cleaning and I was very satisfied with their work.”
“Laurie did a wonderful job for our move-out cleaning. I highly recommend the Altitude Cleaning Crew!”
“Anna is amazing! Professional and very detailed oriented. I highly recommend her.”
“Jolesa at Altitude is an amazing cleaner. Friendly, professional, prompt, and did a great job with the house. Altitude has been easy to work with and responsive to any questions”
“Guadalupe was so wonderful. Very hard worker and thorough. I highly recommend this service”
“Anna did a great job”
“Altitude Cleaning is awesome. Anna always is thorough and thoughtful and our house always looks incredible when she leaves. We only wish we would have found them sooner and saved ourselves a lot of frustration.”
“This will be my first time.”
“I had the greatest experience with Laura from the Altitude cleaning crew in Sparks. I scheduled a deep cleaning and was worried because I only saw 1 employee. I had High ceilings, Fans and over 25 windows in the house. But Laura got it done. I am a very particular person and I am happy to say that I would ask for Laura again. Kriz is nice too. I had to reschedule the job a couple of times because I had to take care of my mom. But over all I would recommend Altitude cleaning crew Also, I love their list for the deep cleaning. Thank you all.”
“First time customer and I was very pleased by the work Guadalupe has done. She Thought of things I didn’t think of and took care of it. Even the small details was super surprised. Extremely hard working and arrived on time. I’m very happy with the results. Will definitely use again.”
“I want to leave a very positive review even though the job didn’t end up happening. I called this service after being burned by another company that left me stranded, and even though it was a holiday, they bent over backwards to try to help. They spent an hour doing everything possible to find me a cleaner, kept me updated, and treated me with real respect. The effort alone impressed me — it’s rare to see that kind of customer service these days. On top of that, their price was far more reasonable than the first company I called (closer to $120–$150 instead of $250+). If timing and the holiday hadn’t worked against me, I’m confident they would have delivered. This is the kind of company I’ll call again — professional, fair, and genuinely customer-focused.”
Pricing mentioned in this September 2025 review is historical; current minimums and estimates apply.
“Cleaners arrived on time. They did everything I asked and a thorough job. I have them come once a month.”
No written comment was included with this rating.
“Detailed and thorough!”
No written comment was included with this rating.
“Altitude Cleaning Crew is Professional, Respectful & Honest. Kriz, was fantastic explaining the details of the company & So Kind. Kriz was sending out her best gal, ANNA. I was happy she was the companies best cleaning gal, Upon meeting her, I could tell she meant every word & explained her experience. My home was beautiful & had never been so clean. I am proud to have retained Altitude Cleaning Crew as my house cleaners. Thank You to Kriz & Anna. I’m a definite Satisfied Customer.”
“I came back to a nice clean home. Just missed a minor few things. But she was delightful and did a nice job.”
“Great service”
“Good communication, affordable service, prompt, and tidy.”
“Yesenia did an amazing job. I got a deep cleaning and she cleaned non stop for 6 hours! My house is spotless! And I have a 6 year old husky that sheds like crazy. Best cleaning i have ever gotten 5 stars.”
“First time using a cleaning service and I was so impressed! 2 dogs and 3 kids under the age of six so my house is chaos to say the least. I had every intention to “pick up” the house (toys, laundry, random artwork) before they got here but it just didn’t happen. I never felt judged or uncomfortable with them being here. Great experience from scheduling, to cleaning crew, to follow up after!! Great company.”
No written comment was included with this rating.
“Marika was great! Very nice and did a thorough job cleaning.”
No written comment was included with this rating.
“Crew was great and did an amazing job, fell like I can finally function in this house after a bad set of tenants.”
“Friendly people, quality work”
“Mariska is one of the best cleaning professionals. We are pleased with her work. Will use their service again in the future.”
“They did a fantastic job. What I loved most was that I was in urgent need of a cleaning and got someone out here the very next day! Most other places needed at least a week so this was super convenient and they still cleaned everything really well. Super satisfied with the service provided.”
“Quinnie did a wonderful job was very thorough and I look forward to continuing to work with them and have her clean my home in the future! Highly recommend them”
“Altitude Cleaning. Spot on as I called two other local house cleaning service providers and no call back. They answered the phone which is a great way to begin a business relationship. I'm rehabilitation a broken arm and live alone with just my son son so just can't keep up with cleaning. Melissa was the best. Knew what she was doing and got after it. Best part was our banter and getting yo know one another. Appreciate the phone call to Altitude and they actually pic up the phone, and Melissa was awesome!.”
“Outstanding job!”
“My home is spotless, my cleaner did an amazing job. I am fully amazed with the results.”
“I recently used Altitude Cleaning Crew for my cleaning needs, and I am beyond impressed! From the moment I reached out, their customer service was top-notch. The team was responsive, friendly, and genuinely cared about understanding my specific needs. What stood out the most was their dedication to ensuring I was 100% happy with their work. They went above and beyond to tailor their services, and it was clear that customer satisfaction is their top priority. If you're looking for a cleaning company that not only delivers amazing results but also truly values its customers, I can't recommend Altitude Cleaning Crew enough. They’ve earned my trust and future business!”
“Punctual and efficient. Did a great job! Didn’t even need to ask about windowsill or Baseboards. Happy with the Service”
“Great service they came in short notice and and busted ass getting my house looking pristine!!! 10outta10!!!”
“I had an amazing experience with Altitude. Their customer service is top-notch, and the cleaners did a great job. Will definitely use again!”
“Altitude Cleaning did an incredible job when I needed them on short notice. They were kind and professional, and their deep clean left the place spotless. Highly recommend!”
“Sydney and Jess were amazing!!”
“I recently had the pleasure of using Altitude Cleaning Crew for a deep clean of my home in, and I couldn't be more thrilled with the results! From start to finish, the experience was seamless and professional. The team arrived promptly and was incredibly friendly and courteous. They took the time to understand my specific cleaning needs and addressed every concern I had. It was evident that they take great pride in their work, as they meticulously tackled every corner of my home. What impressed me most was their attention to detail. Not only did they clean all the usual areas, but they also went above and beyond, ensuring that even hard-to-reach spots were spotless. My kitchen and bathrooms have never looked better! The use of eco-friendly products was a huge plus for me. It’s clear that Altitude Cleaning Crew cares about the environment while still delivering outstanding results. I felt completely safe having them in my home, knowing they were using safe and effective cleaning solutions. Pricing was very reasonable for the quality of service provided. I feel like I got excellent value for my investment, and I will definitely be booking their services again in the future. If you're in Reno and in need of a reliable, thorough cleaning service, I highly recommend Altitude Cleaning Crew. They truly exceeded my expectations, and I’m so grateful to have found such a fantastic team!”
“Great service. Showed up on time, easy to reach. And left my place spotless!”
“Easy booking and clean house.”
“Outstanding Service Overall. Cleaners were punctual and thorough, will certainly use again!”
“Quick, efficient, and very thorough!”
“Payed close attention to details, all surfaces were clean. Better cleaning than i can do my self which is saying a lot”
“The professionalism of this company is unmatched. Met and exceeded my expectations for my home. Spotless! Thank you altitude!!”
“The team was punctual, thorough, and paid attention to every detail. My place was spotless, I highly recommend.”
“Altitude Cleaning Crew was excellent. From the moment I called, they were professional, timely, and most importantly did a fantastic job. By far the absolute best cleaning company I've ever used-will definitely be using them moving forward and HIGHLY recommend their services.”
“Showed up on time and great clean!”
“Altitude Cleaning Crew has been a huge help for my Airbnb business. I manage several properties, and quick turnarounds are a must. They always show up on time and get the job done right, leaving each place spotless and ready for the next guest. Their attention to detail and reliability have made a real difference. My prior cleaners were causing me bad reviews – since I started using them a month ago, my cleanliness is now 5 stars. If something urgent comes up, they’re quick to respond and super professional. I couldn’t ask for a better cleaning service.”
“These guys are the best in the business. The job is always done right. 5 stars.”
“Smooth service with no problems. I went for the deep clean and it was definitely worth it. Exceeded expectations. Would hire again!”
“Amazing experience, very professional. Would recommend to a friend. Keep up the good work!”
“I've had an exceptional experience with Altitude Cleaning Crew; their attention to detail is unmatched. The team is professional, punctual, and always leaves my home looking spotless and smelling fresh. I highly recommend their services to anyone looking for a reliable and thorough cleaning company.”
“Needed a last minute cleaning service and Altitude was able to come through! Extremely fair price and left the place spotless. Will definitely be using them again in the future. Great customer service”
“Finally found a reliable cleaning service that does the job right. I cannot speak highly enough of their customer service and responsiveness. Will absolutely be using Altitude again!”
“I’ve had so many bad experiences with cleaners who did low quality work and were unreliable. Altitude is the exact opposite. Quick, reliable and communicative. Couldn’t recommend Altitude highly enough!”
“Super impressed with how spotless my place was after using Altitude. Great attention to detail ✅ Arrived promptly ✅ Cleaned quickly but thoroughly ✅ Would use again!”
“Had a phenomenal experience with Altitude cleaning crew! Left the place spotless and very pleasant to work with. Exceeded expectations, will be using them again.”
“Altitude cleaning far exceeded our expectations. Crew was prompt and efficient during our move out clean.”
This wall displays ratings of four stars and above. Reviews were collected from Google and Thumbtack, or submitted directly by email or text after completed service. Reviews appearing in more than one source are counted once.
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